Job Description

Store Manager

Empire Hospitality Group is in search of dedicated and experienced Store Managers to lead single Quick Service Restaurant (QSR) locations. As a pivotal member of our team, you will spearhead efforts to drive sales growth, cultivate a thriving team culture, elevate the guest experience, and ensure operational excellence within your store.

Key Responsibilities:

• Plan and oversee day-to-day operations, ensuring seamless functioning of the store.
• Maintain Key Performance Metrics as designated by Operations Management and adhere to standards outlined in the Subway Operations Manual.
• Enforce all policies set forth by Empire Hospitality Group, including compliance with food safety, cleanliness, and health regulations.
• Cultivate positive relationships with employees, customers, and stakeholders, promptly addressing any concerns or issues.
• Maintain open communication with the District Manager, collaborating to set and exceed performance goals.
• Supervise training initiatives, ensuring all staff meet training requirements within specified timeframes.
• Complete daily and/or weekly paperwork, submitting it to the District Manager for review in a timely manner.
• Develop store strategies to expand customer base, increase foot traffic, and optimize profitability.

Qualifications:

• Hospitality Management, or related field preferred.
• ServSafe or ANSI Certified Food Manager Certification.
• Minimum of 2 years of management experience within the QSR or hospitality industry.
• Demonstrated track record of driving sales growth, achieving targets, and delivering results in a fast-paced environment.

• Strong leadership abilities with a knack for inspiring, motivating, and developing teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Allergen certification may be required, especially in states such as Illinois.

Benefits:

• Competitive rate commensurate with experience.
• Performance-based bonuses.
• Opportunities for career advancement and professional development.

Join Empire Hospitality Group and become an integral part of our team committed to delivering exceptional guest experiences and fostering a positive and inclusive work culture across our QSR locations. Apply now and take the next step in your career journey.

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