Straight Truck DriverThe Straight Truck Driver is responsible for the safe, timely, and accurate delivery of pallets to Office Depot OfficeMax retail locations and/or final mile ecommerce locations while providing exceptional customer service. This position combines early-morning warehouse operations with daily dedicated delivery routes.The ideal candidate is safety-focused, dependable, customer-oriented, and comfortable working independently while representing the company professionally at customer locations.Primary ResponsibilitiesSafely operate a straight truck while meeting all company, DOT, and regulatory requirements.Complete daily vehicle inspections and maintain compliance with all safety and driving standards.Perform early-morning warehouse activities, which may include sorting, verifying, and the loading of pallets into vehicles for the daily routes.Ensure all products are properly loaded, secured, and accounted for before departure.Complete scheduled deliveries and pickups to retail locations in a safe, timely, and efficient manner.Unload pallets independently using manual or powered pallet jacks and liftgate equipment.Operate pallet jacks, liftgates, hand trucks, and other material-handling equipment safely and effectively.Obtain and accurately record required proof of delivery (POD) and pickup documentation using handheld or tablet-based technology.Escalate delivery or pickup issues, access concerns, product discrepancies, or other barriers that may prevent successful completion of the route.Maintain a clean, professional appearance and provide courteous, professional customer service.Follow established Standard Operating Procedures (SOPs) and company safety policies.Identify and communicate opportunities to improve delivery efficiency and the overall customer experience.Perform other duties and responsibilities as assigned.Education & ExperienceHigh school diploma or GED, or equivalent combination of education and experience.Minimum of 2 years of commercial driving experience.Package delivery and/or palletized unassisted delivery experience.Straight truck delivery experience preferred.Previous customer service experience.Experience operating pallet jacks, hand trucks, liftgates, and/or forklifts.Experience delivering to loading docks.Licenses & CertificationsValid driver's license.CDL may be required depending on state and vehicle requirements.Must meet all applicable DOT qualification requirements.Must maintain an acceptable driving record, including no moving violations or preventable accidents within the applicable rolling 36-month period.Technology & SystemsAbility to use handheld scanners, tablets, or mobile devices to scan products and capture proof of delivery.Experience using GPS or electronic routing technology preferred.Skills & AbilitiesStrong commitment to safety, quality, and exceptional customer service.Effective verbal and written communication skills in English.Basic understanding of Bills of Lading (BOL), chain of custody, and seal integrity.Ability to safely handle and transport a variety of products.Ability to operate manual and powered material-handling equipment.Working knowledge of the local delivery service area and ability to navigate efficiently.Ability to lift and stack individual cartons weighing up to 75 pounds as needed.Ability to operate manual and/or powered pallet jacks to move pallets weighing up to 2,500 pounds.Ability to work safely in varied weather conditions.Ability to work independently once on route while maintaining consistent productivity and service levels.Strong attention to detail, reliability, and punctuality.Personal AttributesSafety-minded and dependable.Professional and customer focused.Positive and effective communicator.Detail-oriented with a strong sense of accountability.Comfortable working independently and making sound decisions in the field.Committed to following company policies, procedures, and established safety standards.
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