Job Description

Job Description

Job Description

The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.

Essential Duties and Responsibilities:

• Recruiting new and existing members to take classes.
• Logging classes after each session.
• Actively assisting members on walk arounds.
• Cleaning assigned section of equipment each shift.
• Locker room checks every 15 minutes. Beginning and end of shift as well.
• Be a brand ambassador by leading a Judgement Free lifestyle.
• Uphold rules and policy in the facility.
• Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
• Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.
• Create bi-weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Assist in front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

Within Two Weeks of employment, fitness instructors must have one of the following certificates:
•ACE
• NASM
• ISSA
• NCSF

Additionally,

• Fitness instructors must be trained on tours, info calls, Datatrak, customer service expectations and have the mandatory Planet Fitness University courses completed.

Qualifications / Requirements:

• High school diploma / GED equivalent required.
• CPR certification required.
• Nationally credited training certification required
• Must be 18 years or order.
• Must be punctual.
• This position may require overtime, weekends, evenings, and holidays. Must be flexible.
• Be a representative of the core values of PFMW at all times, by upholding the beliefs of
• respect, passion, family, teamwork, fun, trust, and loyalty.
• A passion for fitness and health!
• Upbeat and positive attitude.
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language

Physical Demands:

• Continual standing and walking during shifts.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift 75 pounds.
• Frequent climbing, balancing, kneeling, crouching, pulling, and grasping. Employee must
• never put themselves under any equipment.

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