Job Description

Title: Office Receptionist

Supervised by: Dr. Aldon B. Williams, MD

Description:

Interventional Pain Management practice seeks a full-time office receptionist with a minimum of 5-7 years of work experience. Medical Practice receptionist experience is preferred, although not required. This individual needs to be able to effectively multi-task and work in a fast-paced environment. Candidates should possess an approachable, friendly, and people-oriented disposition with a high degree of professionalism. The office receptionist is an especially important position in patient and guest experience. 

Responsibilities:

• Greet and welcome patients and visitors
• Check-in patients
• Notify staff of patient arrival
• Answer phones and direct phone calls
• Schedule patients and confirm appointments
• Enter confidential patient information into electronic medical records database (eMD) 
• Collect payment/co-payments for office visits/procedures
• Maintain a clean and safe office waiting area and restrooms
• Maintain inventory of office supplies and patient refreshments
• Oversee inventory of office supplies and patient refreshments
• Oversee non-clinical office equipment such as credit card machines, Sonos(music) system,televisions et.

Qualifications:

• Minimum of high school diploma required with some college or post-secondary education preferred.
• Knowledge and experience with Microsoft Office required (specifically Excel).
• Possess strong verbal and written communication.
• Required to learn eMD-electronic medical record technology
• This position has extensive patient and guest contact, and a customer-oriented focus is necessary.
• The Individual is excepted to demonstrate strong teamwork skills and collaborate effectively with colleagues.
• Required to work under pressure with professionalism and be able to multi-task.
• Demonstrate good listening skills. 
• Posses a willingness to participate in continuing education and ongoing training. 
• Sales experience is helpful.
• Bilingual is helpful but not required.

Other:

• This office receptionist position is a full-time position. (30 hour per week)
• Work will be performed primarily in the  Boerne office , however also in the San Antonio office when necessary:
  • Boerne Office: 916 River Road, Suite 100
  • San Antonio Office: 4242 Woodcock Drive, Suite 100

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