Job Description

Job Responsibilities:

• Design and develop urn-based dialogue systems that simulate human-like conversations
• Collaborate with cross-functional teams to establish preliminary processes and align on project goals
• Contribute to strategic decisions, working with the Design, Product, and Executive teams to shape the direction of AI character experiences
• Create end-to-end conversational flows with satisfying and novel core mechanics and dialogue loops
• Give and solicit real-time feedback from other designers to continually raise the quality and craftsmanship of the product
• Partner with PMs, engineers, researchers, content strategists, and QA to oversee the implementation of the user experience from product conception to launch, as well as post-launch design support
• Quickly solve issues with your cross-functional leads, including user research, data science, and product management
• Clearly articulate conversational design decisions to a vast set of internal stakeholders
• Advocate for conversational design within Client's Lab

Skills:

• Conversational Design with a focus on story, character and emotional intent and flow
• Background in various writing styles from narrative and comedy to live-hosted, animation and instructional
• Simplifying complex concepts into understandable content
• Writing for all age groups and demographics

Education/Experience:

• 5+ years of experience in conversational design, linguistics, or a related field
• Portfolio that showcases your ability to design and develop engaging conversational systems
• Experience with linguistic techniques and conversational mechanics
• Strong understanding of user experience principles and human-centered design
• Excellent communication and collaboration skills
• 10+ years of experience in conversational design, linguistics, or a related field
• Experience with AI and machine learning technologies
• Experience with dialogue management systems and natural language processing (NLP) tools
• Familiarity with virtual reality (VR) and augmented reality (AR) technologies

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